Research Network America and its affiliates are dedicated to safeguarding the privacy of your Personal Information (as defined below). We value the trust of our customers and employees, consumers, patients, healthcare providers, business partners, and others who provide us with Personal Information. This privacy policy explains what Personal Information we collect from you and how we use it, with the goal of instilling confidence in the privacy and security of your Personal Information.
The Sites provide information about RNA as well as our services and products. This Privacy Policy applies to the sites and any other websites or online services operated by or on behalf of Research Network America that link to or refer to this Privacy Policy. Research Network America collects data in order to operate efficiently and provide you with the best experiences possible with our services and products.
"Personal Information" refers to any information or set of information that directly or indirectly identifies or could be used to identify you. Personal information does not include information that has been anonymized to the point where an individual cannot be identified.
Personal information collected by the Sites may include your name, address, phone number, and email address, but it may also include any other information you choose to provide us with (for example, to provide a requested service, when an employment opportunity is being processed, or when a health professional is interested in participating in a clinical trial). You may voluntarily provide us with Personal Information (1) to receive additional information about Research Network America (ie, newsletters, press releases, marketing materials), (2) if you are interested in pursuing an employment opportunity with Research Network America, or (3) if you are interested in providing clinical trial investigator services to Research Network America (usually through the "Contact Us" form).
Research Network America also collects Personal Information about the hardware and software on your computer. including, but not limited to, your computer's operating system, Internet Protocol (IP) address, Internet browser, and information about your interactions and navigation on the Sites. When you request to view pages on our Sites, our web server automatically collects this type of Personal Information.
We will not use or disclose your Personal Information in a way that is contrary to the law or this Privacy Policy. We may use your Personal Information to: (i) respond to inquiries, (ii) provide requested information on Research Network America's services and products, (iii) allow you to participate in registration-only features of the Sites when you choose to do so, (iv) ensure that content from the Sites is presented in the most effective manner for you and your computer, and (v) provide general statistics regarding use of the Sites. This type of processing of your Personal Information is based on:
Research Network America also includes an automatic opt-out link at the bottom of any marketing communications it sends. You may unsubscribe from future informational communications at any time by selecting and confirming this link.
Personal information will be shared only on a "need to know" basis within Research Network America, companies acting as Research Network America's agents, and third parties to meet stated legitimate business purposes. Access to databases and folders containing Personal Information is limited to authorised personnel. Research Network America does not trade or sell personally identifiable information. Research Network America may be required by law enforcement or judicial authorities to disclose certain personal information as part of investigations or litigation in certain circumstances. In the event of a merger, divestiture, restructuring, reorganisation, dissolution, or other sale or transfer of some or all of Research Network America's assets, whether as a going concern or as part of a bankruptcy, liquidation, or similar proceeding, Research Network America may disclose Personal Information to a buyer or other successor.
Companies acting as Research Network America's agents are required to sign "processor" and/or confidentiality agreements in which they commit to only processing Personal Information for contracted purposes and to implement appropriate organisational and technical security safeguards.
If disclosure of your Personal Information under the conditions set out above involves a transfer of your Personal Information to a country that has not been recognised as providing an adequate level of protection of Personal Information under the rules in your country, Research Network America will put in place appropriate safeguards to protect your Personal Information in the context of such transfer, including but not limited to Standard Contractual Clauses. Transfers to Research Network America's affiliates in the United States, in particular, are covered by Research Network America's Privacy Shield commitments, as described in Research Network America's Privacy Shield Policy statement below.
Research Network America retains your Personal Information for no longer than is necessary for the performance of the respective purpose of its processing as described in this Privacy Policy. It may, however, be kept for a longer period of time as an archive for the purpose of proof management in the event of a claim.
A website can use a variety of methods to provide tailored information to you, including one known as "cookies." A cookie is a small data file that a website you visit may save on your computer or handheld device, and it typically contains an anonymous unique identifier. Research Network America collects site usage statistics with the help of cookies and web server logs. This information may contain Personal Information such as the date and time of visits, specific pages viewed, time spent browsing our Sites, and websites visited immediately before and after visiting our Sites. Our Sites will request your permission to store cookie files on your computer/handheld device via a "cookie banner." Also, most web browsers allow you to delete cookies from your hard drive, block all cookies, or receive a warning before storing a cookie. To learn more about these features, consult the help files in your browser.
Research Network America may use both session ID cookies and persistent cookies. Session ID cookies may be used to personalise and improve your browsing experience on our websites. When you close your browser, the session ID cookies are deleted from your hard drive. Non-Personal Information such as IP address, Internet Service Provider (ISP), browser type, platform type, web page navigation, and date/time stamp may be collected using persistent cookies.
We use your IP address to send you data such as the web pages you requested, and we may use your browser and platform type to ensure that the data we send to you is properly formatted and displayed. We may combine this information with data from other users' pages visited in order to track page navigation, site usage, and overall user behaviours related to our Sites. This information helps us understand how users use our Sites in terms of page navigation and the most frequently requested site pages. Understanding this information allows us to improve the usability and functionality of the site.
Our Sites may contain hyperlinks to other websites owned by us or our affiliated companies. Our Sites may also contain links to third-party vendors, distributors, and providers' websites ("Linked Sites"). We may provide links to Linked Sites so that you can easily access websites that may be of interest to you. Research Network America is not responsible for the privacy practises or the content of Linked Sites once you click on a hyperlink that takes you from our Sites to such Linked Sites.
We are committed to safeguarding the Sites' privacy and security. Research Network America makes every effort to protect your Personal Information from loss, misuse, and alteration. We have reasonable technical and procedural safeguards in place to protect all information received. Our technical infrastructure, which hosts the Sites, is safeguarded by industry-recognized commercial security products. The Sites are maintained and monitored in accordance with best practices. It should be noted that no method or procedure for securing Internet-based data transmission or storage can be claimed to be completely secure. We use commercially acceptable technology and take reasonable precautions to protect your information, but we cannot guarantee its complete security.
As privacy laws and regulations evolve, as do Research Network America and the Sites, we may need to revise or update our Privacy Policy without prior notice to you. Changes to this Privacy Policy will be reflected when the "Last Updated" date at the bottom of this Privacy Policy is updated. If we make material changes to the security of your data, we will provide you with adequate notice before such changes take effect.
Your rights regarding our processing of your Personal Information are outlined below in accordance with applicable data protection laws and regulations. Because these are purely personal rights, they can only be exercised by the data subject. Please include a copy of a valid ID document with your request; we will only keep that copy for the time it takes to verify your identity.
You have the right to request access to the Personal Information that Research Network America is processing. In that case, we will provide you with a copy of all of your Personal Information that we retain as of the date of your request, as well as all mandatory information about how this data is processed, namely:
You also have the right to data portability for those processing activities described in this Privacy Policy that is based on your consent or are required for our performance of a contract to which you are a party.
This right is distinct from the right of access in that it (i) only applies to Personal Information Research Network America collected from you and (ii) allows you to obtain a copy of your Personal Information in a structured, machine-readable format. To the extent that it is technically feasible, the right to data portability also allows you to request the transmission of such Personal Information to another data controller of your choice.
You have the right to request that your Personal Information be corrected if it appears to be inaccurate, incomplete, or out of date.
In the following circumstances, you may request that Research Network America and its processors delete your Personal Information from their servers and files:
If that Personal Information has been shared with third parties, Research Network America will notify them of your request for erasure, to the extent possible.
For those processing activities described in this Privacy Policy that are based on:
You have the right to object to such processing if it is in Research Network America's or a third party's legitimate interest, or if it is performed in the public interest or in the exercise of official authority vested in Research Network America.
In the following circumstances, you may request a restriction on the processing of your Personal Information:
In case you request correction of your Personal Information in accordance with the "Right to Correction" section above, for the duration necessary to check that Personal Information; In case of processing is illegal and you prefer to limit it rather than erasing the concerned Personal Information; In case you want Research Network America to retain your Personal Information in order for you to use it in the context of a judicial claim; or In case you have objected to the processing of your Personal Information.
You have the right to withdraw your consent at any time, without explanation, for the processing activities described in this Privacy Policy that are based on your consent.
You also have the right to file a complaint with the competent supervisory authority in your country about Research Network America's processing of your Personal Information.
California Civil Code Section 1798.83 allows our California residents to request and obtain, free of charge, information about the personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. This information would include a list of the categories of personal information shared, as well as the names and addresses of all third parties with whom information was shared in the previous calendar year.
Questions or comments regarding this Policy should be submitted to Research Network America’s Privacy Office by mail to:
